Frequently Asked Vehicle Service Questions
Q: When should I replace my Volkswagen brakes?
A: Replacing your vehicle’s brake pad is necessary to help prevent safety issues and keep your Volkswagen on the road. It’s recommended to replace your brake pads every 30,000 to 70,000 miles also, depending on your driving habits. For more information, contact our Germain Volkswagen service team.
Q: What does Volkswagen’s service include?
A: Volkswagen’s service includes oil and filter changes, replace pollen filters, vehicle inspection and report, instruments, bodywork, glass, locks, battery, coolant levels, drive belts, braking system, steering, horses, drive shafts, and exhaust system.
Q: Can I schedule a service appointment online?
A: Yes! Use our online service scheduler or contact our Germain Volkswagen of Columbus service team to schedule service today.
Q: What are the long-term maintenance expectations and costs for Volkswagen models?
A: Volkswagen maintenance costs are about $676 per year on average, which is only a few dollars higher than the industry average.
Q: Are extended warranties or service packages available for Volkswagen models?
A: Volkswagen does not administer extended warranties, but you can purchase third-party coverage through dealerships like Germain Volkswagen. Contact our team to learn more!
Q: Is your service center open on Saturday’s?
A: Yes! Our Germain Volkswagen of Columbus service center is open on Saturday’s 8 am to 4 pm.
Q: How often should I bring my Volkswagen vehicle in for routine maintenance?
A: Volkswagen recommends following the maintenance schedule outlined in your owner’s manual. This typically includes regular oil changes, tire rotations, and other inspections.
Q: Do I need to service my Volkswagen vehicle at an authorized dealership?
A: While you can choose where to service your Volkswagen, getting maintenance done at an authorized dealership ensures that trained technicians use genuine Volkswagen parts and follow factory recommendations.
Q: Is it necessary to use synthetic oil for my Volkswagen’s oil change?
A: Yes, most modern Volkswagen vehicles require synthetic oil. Synthetic oil provides better protection and performance for your engine.